Satisfying Customers Through Inspiring Solutions
“Customer satisfaction is the measure of how happy and content customers are with our company's products or services. It reflects their overall experience, from the initial purchase to post-sale support. Satisfied customers tend to be loyal and can become advocates for the brand, while dissatisfied ones can harm a company's reputation and lead to lost revenue. Ensuring customer satisfaction requires consistent quality, timely delivery, and excellent customer service. At Parallel Ventures we prioritize customer satisfaction, and it has consistently led to higher chances of success and growth.”
President: John Deely
Why Choose Parallel Ventures
Parallel Ventures is defined by several key factors, including a strong commitment to quality, efficient production processes, effective supply chain management, and a focus on customer satisfaction. We employ a skilled and knowledgeable team of professionals who are committed to producing high-quality products that meet or exceed customer expectations. Parallel Ventures invests in the latest CNC milling and CNC turning technologies and equipment to optimize production and reduce costs. Additionally, we are adaptable and able to respond quickly to changing market conditions, while also maintaining a long-term strategic vision to ensure sustainable growth and profitability. Parallel Ventures consistently delivers high-quality products on time and on budget while maintaining a strong reputation in the market.
At PV, we strive to have our environmental, social, and governance criteria work in parallel to create a healthy and diverse operation for our employees and the communities in which we live and work. Environmentally we work to be good stewards of our natural resources. Socially we understand the challenges for equality and work with our employees, suppliers and customers to manage relationships responsibly. Our leadership governs by aligning our strategy and goals with the social and environmental challenges that are important to sustainability and to our stakeholders.
Taking responsibility for our environment is not an individual job. It takes employees and companies to work in parallel to contribute to and perform on environmental challenges.
Health & Safety
Our social criteria looks at how we treat people, diversity, equal opportunities, work conditions, and health & safety inside and outside our work place.
We believe that we’re more likely to succeed if we create value for all stakeholders - employees, customers, suppliers and wider society including the environment.
Big and Small
"Working in parallel with PV has proved to be a streamlining experience. We send our approved drawings, work with their team to answer any questions, and then let them get on with their job while we concentrate on our business. " — David Chilvers
“We’re able to work collaboratively with PV as they listen to our needs to ensure that the design review process is clear and the final product is delivered on time and on budget.” — Paul Webb
“PV is a successful business because they figured out its better to treat your customers as guests and your employees like people.” — Bill O’Rourke
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